Privacy Policy

Last updated: August 2026

R1 Physical Therapy & Performance ("we") respects your privacy. This policy describes what we collect through this website, how we use it, and the choices you have.

What we collect

Contact details you submit through our forms (name, email, phone, message), and standard analytics data about site usage. We do not collect medical records through this website. Clinical intake happens through a separate, secure system.

How we use it

To respond to your inquiries, schedule appointments, and, only with your explicit consent, send SMS reminders and updates. We do not sell personal information.

SMS program

You can opt in to text messages from R1 Physical Therapy & Performance through the SMS opt-in form or the chat widget on this website. Both collect your name and phone number and ask for your explicit consent via checkbox before any messages are sent. Consent is optional and never required for service. Depending on the consent you give, messages may include replies to your inquiry, appointment reminders and coordination, and occasional promotional updates. Message frequency varies (typically 2 to 8 per month). Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance, or contact us at (248) 709-4440.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third parties.

Cookies & tracking

This site uses only essential cookies and privacy-respecting analytics to understand site usage. We keep analytics and advertising pixels off pages that could collect health-related information, including intake and booking confirmation pages. You can control cookies through your browser settings.

Data security & retention

Contact information you submit is transmitted over encrypted connections (HTTPS) and stored in access-controlled systems used by our team to respond to you and manage scheduling. We retain it only as long as needed for those purposes or as required by law.

Your rights

You may request access to, correction of, or deletion of the contact information we hold about you, and you may withdraw SMS consent at any time by replying STOP. To make a request, email info@r1ptp.com.

Contact

Questions: info@r1ptp.com · (248) 709-4440